Returns & Exchanges

At Grove Collaborative, we stand behind the quality of our sustainable home products and offer a 30-day happiness guarantee to ensure your home stays clean and green. If a product doesn't meet your expectations, we are committed to making it right through a simple return or replacement process.

1

Initiate Your Request

Log into your Grove account and visit your order history to select the items you wish to return or report as damaged.

2

Print Your Label

Download and print the prepaid shipping label provided by our support team to ensure your return is tracked and processed efficiently.

3

Pack with Care

Securely place the items in their original packaging or a similar eco-friendly box to prevent leaks or damage during transit.

4

Receive Your Refund

Once your return is received at our warehouse, we will issue a refund to your original payment method or provide Grove credit within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing